IT Support Services

We design promotional print materials for our clients that complement their digital assets.

We are IT specialists providing technical solutions to businesses in the Kilimanjaro-Tanzania

Skynet Solution operates in Moshi-Kilimanjaro, Tanzania, boasting a team of proficient in-house IT specialists with extensive experience collaborating with businesses at the local, regional, and national levels.

Our daily operations involve diagnosing a spectrum of IT issues, offering consistent software and hardware support. Additionally, we extend our services to include consultations for the integration of new systems and strategic contingency planning. Tailoring solutions to meet the unique needs of your business is our forte, ensuring robust support for your enterprise.

Core IT Services

We provide an extensive range of IT support services to help support your business as you grow, including but not limited to the following fundamental core IT services.

Remote IT Support

Opting for remote IT support proves to be a widely favored and cost-effective solution for numerous businesses. Our swift and convenient remote IT support service is designed to efficiently address issues such as password complications, software upgrades or installations, and configuration of network changes.

24/7 IT Support

Delivering round-the-clock IT support, we promptly address emergency issues to swiftly stabilize your IT systems. Our support team is equipped to implement contingency plans, mitigating risks and enabling seamless operations even in the face of IT failures.

Virtualisation

Adopting virtualisation technologies provides your business with a wealth of benefits. Virtualisation promises simplified systems that are scalable and agile, while saving you money

IT Relocation Services

Relocating your office space is inherently stressful, especially when it comes to setting up a new IT environment. Our team of tech support experts is readily available to streamline the process, minimizing downtime and swiftly restoring normal operations during your office move.

Network Solutions

A dependable network is crucial, particularly for remote working scenarios. Our network solution experts guarantee secure access to data and applications for your staff, regardless of their location.

Server Management

Server management is crucial to the functionality of a business. We support clients with server security, data storage, website hosting, email and more, continually monitoring and maintaining servers to support your organisation. 

Additional Services

In addition to providing the above fully comprehensive services, we can provide the following to satisfy your needs:

  • Technical troubleshooting
  • Support for hardware and software
  • Consultation on security measures
  • Data recovery and planning for business continuity
  • Network security: diagnostics, design, and implementation
  • Server migrations, design, and implementation
  • Support for Microsoft Windows
  • Consultation, supply, and reporting for Microsoft licensing
  • Design, deployment, and maintenance of wireless networks
  • Monitoring system performance and security

Tell us about your project

Contact us to learn about our services and how we can assist your business.

Skynet Solution, based in Moshi-Kilimanjaro, Tanzania, is an IT company comprising skilled designers, developers, marketers, and IT specialists.

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